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Director, Operations

General Description

The Director, Operations is responsible for overseeing the day-to-day operations of the organization and liaising with executive management to make decisions for operational activities.  This position is also responsible for helping to update and develop policy and set strategic goals.


  • Assists the Vice President, Operations and other executives in the development and formulation of long- and short-range planning, policies, programs, and objectives
  • Develops project plans and leads project teams to meet the needs of individual customers
  • Achieves optimum employee production levels through direct leadership of the organization
  • Interfaces with clients and leads client focused teams to meet operational objectives of the organization
  • Directs and monitors department managers in the accomplishment of goals consistent with established policies and safety procedures
  • Acts as liaison between department management and subordinate levels, as well as executive and department-manager levels
  • Identifies, recommends, and implements changes to improve productivity and reduce cost among various business and operating units
  • Leads multi operating unit teams to complete major projects across various service territories
  • Develops new client bases and major projects, centered on technical requirements
  • Initiates and coordinates major projects
  • Adheres to internal standards, policies, and procedures
  • Performs special projects and completes other job-related duties as assigned

Required Experience and Education

  • Bachelor’s degree in Business, Construction Science/Management, Engineering, or equivalent field; equivalent work experience, or combination of work and education, may be substituted
  • 10+ years’ experience in Operational Management overseeing/managing major projects in the power delivery industry; ability to demonstrate thorough knowledge of materials, methods, and equipment used in transmission, distribution, and substation work
  • 5+ years’ experience managing employees 


  • Ability to manage/supervise other team members effectively
  • Strong problem evaluation/solving skills
  • Strong team building skills
  • Strong organizational and time management skills
  • Strong communication skills (verbal and written)
  • Strong computer skills (Microsoft Office)

Travel Requirements

  • Travel:  Yes
  • Percent of Time:  Up to 50%

Last Updated: May 11, 2023

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